Solutions & AI Specialist

Information Services
Written By Dianne Arnold

The Opportunity

We’re on the hunt for a Solutions & AI Specialist who’s not just technically sharp, but future-focused. In this role, you’ll lead the design and delivery of intelligent systems that drive productivity, unlock efficiencies, and shape the way we work. You’ll harness the power of AI, automation, and emerging technologies to solve complex problems with smart, scalable solutions.

This role is pivotal to our digital transformation journey. You’ll help us move faster, work smarter, and deliver better outcomes for our clients through tailored, tech-enabled solutions.

This is a role that will evolve with the business meaning adaptability, curiosity, and a proactive mindset will be key to your success.


Key Responsibilities

  • Rapidly align with BCD’s vision to be industry leaders.

  • Design and develop in-house systems, tools, and solutions that enhance productivity and efficiency, leveraging AI and external technologies where appropriate.

  • Lead solution design, proof-of-concepts (POCs), and pilots across the full software development lifecycle.

  • Architect and implement Retrieval-Augmented Generation (RAG) frameworks, workflow automation, and model fine-tuning.

  • Maintain and troubleshoot existing systems, collaborating with internal IT teams to resolve issues quickly and effectively.

  • Ensure all solutions align with regulatory requirements and internal policies.

  • Create clear technical documentation, runbooks, and training materials to support adoption and scale.

  • Maximise the value of technology investments by driving full and effective implementation.

  • Support the development of governance frameworks, AI usage policies, and training resources.

  • Provide accurate data analysis and reporting to support key business functions.

  • Apply best practices in data privacy, security, and ethical AI.


Required Skills & Experience

  • 5+ years’ experience in either: information services, AI/ML engineering data science or business analytics.

  • Hands-on experience with LLMs, RAG architectures, workflow automation, azure, power platform, sharepoint, SQL Python and custom APIs.

  • Familiarity with Agile/DevOps methodologies, CI/CD pipelines, and SDLC processes.

  • Excellent stakeholder engagement, ability to translate technical concepts into business value.

Apply here:

Submit your application to our People & Culture team: careers@bcdgroup.nz 

Dianne Arnold
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